Legal Documents

09be Terms & Conditions

Read these terms carefully before joining the 09be platform. Using the platform means you fully accept all of these rules.

Last updated: January 2026 — Any changes will be announced on this page.

Important Notice: These terms and conditions ("Terms") form a legally binding agreement between the 09be online gaming platform and its users. By creating an account or using any service on the platform, you are considered to have fully accepted these Terms. If you do not agree with any part of these Terms, please stop using the platform.

09be is a trusted online gaming platform in Bangladesh. Our goal is to maintain a safe, transparent, and responsible gaming environment. Each clause below has been set out to ensure the smooth operation of the platform and the protection of its users.

1

Eligibility & Account Registration

1.1 Age Requirement

To create an account and take part in any gaming activity on the 09be platform, you must be 21 years of age or older. This platform is operated for users aged 21 and above only. If a minor registers, their account will be cancelled immediately and any related transactions will be voided.

1.2 One Account Rule

Each person may operate only one account. If the same person creates more than one account, all related accounts will be cancelled and funds held in them may be forfeited. If multiple members of the same household wish to use separate accounts from the same device or network, they must contact our support team first.

1.3 Providing Accurate Information

You must provide accurate and complete information at the time of registration. If an account is created with incorrect or false information, the account may be suspended until the necessary verification is completed. Any changes to your details must be reported to our support team immediately.

1.4 Account Security

It is your responsibility to keep your account password and login details completely confidential. Allowing anyone else to use your account is strictly prohibited. If you suspect any unauthorised access, notify us immediately at [email protected].

2

Deposit & Withdrawal Rules

2.1 Accepted Payment Methods

The following payment methods are supported on the 09be platform:

  • Mobile Banking: bKash, Nagad, Rocket, Upay
  • Bank Transfer: Dutch-Bangla Bank, BRAC Bank, Islami Bank, and other major Bangladeshi banks

2.2 Minimum Deposit & Withdrawal

The minimum deposit and minimum withdrawal amount across all methods is ৳500.

2.3 Withdrawal Timeframe

Approved withdrawal requests are generally processed within 1 hour. Processing may be delayed if verification is pending or unusual activity is detected.

2.4 Withdrawal via Same Method

For security reasons, withdrawals are generally made through the same method used for the deposit. If you need to withdraw through a different method for any reason, please contact our support team.

2.5 Account Verification

Before processing large withdrawals, 09be may request documents to verify your identity. This is a standard step to ensure financial security.

3

Bonus & Promotional Terms

3.1 Welcome Bonus

New members will receive a 120% bonus on their first deposit, up to a maximum of ৳5,000. For example: a deposit of ৳1,000 will earn a ৳1,200 bonus, giving a total balance of ৳2,200.

3.2 Wagering Requirements

Before bonus funds can be withdrawn, you must place bets totalling 10 times the bonus amount. This wagering requirement applies to the bonus amount only, not the original deposit. Example: ৳1,200 bonus × 10 = ৳12,000 in bets must be placed before bonus winnings can be withdrawn.

3.3 Bonus Restrictions

  • Each user may claim the welcome bonus once only.
  • Bonus funds cannot be withdrawn directly — they are only withdrawable after the wagering requirement has been met.
  • If bonus abuse is detected (multiple accounts or manipulation), the bonus and all winnings earned from it will be forfeited.
  • 09be reserves the right to change, suspend, or cancel any promotional offer at any time.

3.4 VIP Program

The 09be VIP program has five tiers: Bronze, Silver, Gold, Platinum, and Diamond. As you move to higher tiers, weekly cashback and other benefits increase. Members will be notified in advance of any changes to VIP terms.

4

Gaming Rules & Restrictions

4.1 Fair Play Policy

09be ensures fair play across all games. All games operated on our platform are provided by verified software providers (including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe) and use Random Number Generator (RNG) technology.

4.2 Prohibited Activities

The following actions are strictly prohibited:

  • Playing games using any type of software, bot, script, or automated method.
  • Exploiting technical vulnerabilities or bugs in the platform to gain an unfair advantage.
  • Collusion — multiple players planning together to harm other players.
  • Using the platform for money laundering or any other unlawful financial activity.
  • Threats, harassment, or abusive behaviour.

4.3 Betting Limits

Each game has its own minimum and maximum bet limits. These limits are displayed on screen during gameplay. 09be reserves the right to change bet limits when necessary.

4.4 Technical Errors

If a game is left incomplete due to a server outage, network issue, or any other technical error, 09be will attempt to provide a fair resolution based on saved game logs. Payouts or bonus funds that are clearly displayed in error may be cancelled.

5

Sports Betting Rules

5.1 Bet Acceptance

09be offers betting on various sports including cricket, football, and kabaddi. Once a bet is confirmed, it cannot be cancelled, except in the case of a technical error.

5.2 Event Cancellation or Postponement

If a match or event is cancelled or rescheduled significantly from its original time, the bets on it will generally be cancelled and the original stake returned. However, rules may vary depending on the specific circumstances.

5.3 Market Suspension

09be reserves the right to suspend any betting market at any time before or during an event. In cases of suspicious activity or irregular bets, payment may be held until an investigation is completed.

5.4 Maximum Winnings Limit

A maximum winnings limit applies to each bet placed on sports betting. This limit is shown at the time the bet is placed. Winnings beyond this limit will not be paid out.

6

Account Suspension & Closure Policy

6.1 Closure at User's Request

Any member may close their account by contacting [email protected]. Any remaining balance can be withdrawn before the account is closed (excluding bonus funds where the wagering requirement has not been met).

6.2 Suspension or Cancellation by 09be

09be reserves the right to suspend or cancel an account for any of the following reasons:

  • Violation of any clause of these Terms.
  • Providing false or misleading information.
  • Operating multiple accounts or abusing bonuses.
  • Fraud, theft, or any other unlawful activity.
  • Using a third party's payment method.

If an account is cancelled due to a breach of the Terms, bonuses and any winnings earned from those bonuses will be forfeited.

6.3 Inactive Accounts

An account may be considered inactive if there has been no activity for an extended period. Please contact our team regarding this matter.

7

Privacy & Data Protection

7.1 Data Collection

09be collects personal information necessary for operating the platform. Details of how this information is collected, stored, and used can be found in our Privacy Policy.

7.2 SSL Encryption

09be uses SSL encryption technology to keep all transactions and personal data secure. We do not share your information with any third party, except where required by law.

7.3 Cookies

Our website uses cookies to improve the user experience. Continued use of the platform will be taken as consent to the use of cookies.

8

Responsible Gaming Policy

09be takes responsible gaming very seriously. We believe gaming is a form of entertainment, not a source of income. This platform is operated for users aged 21 and above only.

8.1 Self-Control Tools

  • Option to set deposit limits.
  • Option to exclude yourself temporarily or permanently.
  • Option to review your gaming history.

To learn more about responsible gaming, visit our Responsible Gaming page.

8.2 Problem Gaming

If you feel that gaming is having a negative impact on your life, please contact us immediately for support. Our support team is available 24/7 in both Bengali and English.

9

Intellectual Property Rights

The 09be logo, brand name, website design, content, and software are the exclusive property of 09be. Reproducing, distributing, or using any part of them commercially without prior written permission is strictly prohibited.

The games operated on the platform are subject to the intellectual property rights of their respective providers. The names of all game providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe are their own trademarks.

10

Limitation of Liability & Dispute Resolution

10.1 Limitation of Liability

09be is not directly liable for losses caused by technical errors, internet disconnection, or any other reason. The platform provides its services on an "as-is" basis.

10.2 Dispute Resolution

If a dispute arises, please contact our support team first. Complaints can be submitted via live chat or by email at [email protected]. We aim to resolve all disputes promptly and fairly.

10.3 Changes to Terms

09be reserves the right to change these Terms at any time. A notice will be posted on the platform for significant changes. Continued use of the platform after updated Terms are published will be taken as acceptance of the new Terms.

11

Contact & Support

If you have any questions or need clarification about these Terms, please contact our support team. The 09be support team is available seven days a week, 24 hours a day, in both Bengali and English.

Live Chat: Use the platform's live chat for 24/7 direct support.

These Terms apply to all services on the 09be platform. By using the platform, you are considered to have read, understood, and accepted these Terms in full.